Twitter account rallies passengers who misplaced baggage with Air Canada

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A brand new twitter account has grow to be a rallying level for passengers venting anger about misplaced baggage with Air Canada.

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The account — @AClostmyluggage, which first tweeted on June 28 — describes itself as, “Connecting @AirCanada passengers who had been separated from their baggage.”

The interactions and accounts tweeted are a cascade of complaints, frustration, and guarantees to by no means fly with the airline once more.

Rosemary La Puma tweeted to the account on Wednesday saying, “Nonetheless lacking one bag regardless of your system saying it was delivered. Been 10 days. Please, please discover my bag. Incorporates an costly medical gadget that relieves my continual ache.”

One other passenger, Theodric Younger, wrote: “Flight house to #Boston canceled, caught in Toronto for twenty-four hours. 10 days later, bag remains to be misplaced.”

And all the best way in Paris for what ought to usually be a joyous event, Ethan Brownell chimed in.

“By no means thought I’d be this man however… I’m on my honeymoon in Paris and also you misplaced each me and my spouse’s bag. We filed a declare and aren’t in a position to attain anybody for an replace,” he tweeted. “We tried calling, our tracker isn’t updating. We go away for Good in just a few days. We NEED our issues!”

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Final week, in an unprecedented transfer, Air Canada scaled again its flights to attempt to scale back congestion at its hubs in Toronto and Montreal. However the backlog of luggage stays.

Federal Transport Minister Omar Alghabra acknowledged the continued problem at airports.

“We proceed to work with airports, airways and different companions and have employed near 1,200 new CATSA brokers to assist relieve congestion in airports,” he tweeted Wednesday.

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Amongst flights leaving Pearson on Wednesday, 35% had been delayed, in keeping with flight monitoring and information platform FlightAware.

That determine was present as much as 6 p.m.

Montreal’s Trudeau Airport had 20% of flights delayed.

Particularly amongst Air Canada’s flights, FlightAware indicated 47% had been delayed Wednesday, once more, as much as 6 p.m.

These delays, and a wrestle to deal with a crush of Canadians wanting to journey as soon as once more, have the complaints pouring in to the brand new twitter account.

“Received my bag again immediately,” wrote Sandeep. “I can not even start to explain how disruptive this was for final 10 days. Really feel lucky to have gotten mine again with many ready for a number of weeks. Air Canada ought to kind out this mess sooner moderately than later.”

As for a way lengthy it may take to have baggage returned, Jim McMahon tweeted: “Practically 3 weeks after being misplaced by Air Canada in Montreal Airport and numerous quantities of frustration and miscommunication, my bag has made its manner house.”



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